Savvy Rest Exchange Program

You have 90 days from the date you receive your Savvy Rest mattress to be sure you’re happy with its firmness or softness. If you decide after a few nights or a few weeks that you’d like a layer to be softer or firmer than your original choice, please contact Satara. Satara will make arrangements for Savvy rest to ship you a replacement layer.

Once it arrives, simply unzip the casing, remove the layer you’d like to replace, and return it to Savvy Rest in the same box. You pay only the cost of shipping to receive and return a layer. There is no charge for the latex unless you upgrade from Dunlop to Talalay, in which case an upgrade fee applies. Shipping costs vary based on size; we will tell you the cost when you call to request an exchange.

The latex exchange policy is not a return policy.  Savvy Rest does not accept returned mattresses . Savvy Rest’s latex exchange policy allows you to be confident you are receiving the finest in customized fit and customer service. The latex exchange policy does not apply to custom-sized mattress orders nor to orders shipped outside of the United States.

*Note: Once a layer is in your home it is considered used and cannot be resold. Therefore, if Talalay is exchanged for Dunlop, regrettably no credit is issued.